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Onboarding Queries

For queries related to MediSave and MediShield Life accreditation, please refer to MOH Financing Schemes Accreditation E-service or write to moh_mmae@moh.gov.sg

For issues and queries related to claim submission, please approach NPHC helpdesk (nphc@ncs.com.sg).

For MediSave and/or MediShield Life claims related enquiries, please contact CPFB via Write to us.

IT Issues

If you are having problems logging in to the our Portal, you may try the following:

For issues with Corppass e.g. password mismatch, please approach your Agency's Corppass Admin.

If you do not have an account or your account is temporarily suspended, please approach your admin in your organisation to create / grant/ resume your access.

For other technical issues or general enquiries / feedback on our Portal, please fill in the Feedback form.

National Platform for Healthcare Claims (NPHC)