Onboarding Queries
- For queries related to MediSave and MediShield Life accreditation, please refer to MOH Financing Schemes Accreditation E-service or write to moh_mmae@moh.gov.sg
- For issues and queries related to claim submission, please approach NPHC helpdesk (nphc@ncs.com.sg).
- For MediSave and/or MediShield Life claims related enquiries, please contact CPFB via Write to us.
IT Issues
If you are having problems logging in to the our Portal, you may try the following:
- For issues with Corppass e.g. password mismatch, please approach your Agency's Corppass Admin.
- If you do not have an account or your account is temporarily suspended, please approach your admin in your organisation to create / grant/ resume your access.
For other technical issues or general enquiries / feedback on our Portal, please fill in the Feedback form.
